Frequently Asked Questions

When is my credit card charged?

Credit cards are charged the day the order is placed.

Will I be contacted if there is a problem with my order?

If we have an unexpected problem with your order we try to contact you by email or phone. Be sure to actually use the email address that we can contact you at. When placing orders, some customers use an email that they seldom check creating a problem if we need to contact them. The same thing applies for the phone number you use on the order. Make sure it is a number where we can reach you.

What if I have Specific Requirements for my order?

If you have specific requirements for your order, please note them in the comment section of your order. If we can not meet the requirements, we will try to contact you. As stated in the above question, be sure to actually use the email address that we can contact you at. When placing orders, some customers use an email that they seldom check creating a problem if we need to contact them. The same thing applies for the phone number you use on the order. Make sure it is a number where we can reach you.

How do I make changes to items in my cart?

To order more or less of an item in your cart,  change the quantity of the item and click on Update Cart. To delete and item from your cart, either change to quantity of the item to 0 and click on Update Cart or click on the x to the right side of the item.